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DELIVERY
INFO

 

 

DELIVERY INFORMATION

Deliveries within Lancashire & Yorkshire

All goods delivered within the Lancashire and Yorkshire area will be delivered by our own staff and vehicles. This enables us to keep delivery costs to a minimum and give "2 hour windows" on delivery times whilst also adding that personal touch. Note: Small items will be delivered by royal mail, and orders consisting of just door/drawer fronts will be delivered direct from the manufacturer using Nightfreight/DX.

Deliveries outside Lancashire & Yorkshire

SMALL ITEMS
For small items (Eg Hardware, handles etc), delivery will be by Royal Mail 1st Class. (1-2 Working days) The majority of goods we sell will normally total to over £30 and so will need to be signed for. They cannot be left elsewhere. Royal Mail cannot give a set delivery date or time. These are things you may need to consider.

LARGE ITEMS
Large items are put together into one consignment and sent by a private courier which we contract all our work out to. They operate on the following terms and conditions:

- Customers contacted with delivery date and three hour time window when order is ready
- All deliveries unpacked with sign off delivery note at point of delivery
- It is a requirement that an able bodied person is available to help the driver off-load if necessary
- Product taken into room required (with suitable assistance if necessary)
- Customer to be kept informed throughout the delivery day if time slot not going to be achieved
- If courier is unable to complete the delivery because, for instance, there was no help available for heavy items or that there was no one in to receive the goods then further attempted deliveries will have to be paid for
- Failed deliveries will be charged at full price

NOTE: In some cases, if you are not far from the Lancashire or Yorkshire border, we may be able to arrange our own vehicles to make a delivery to you at a greatly reduced rate. Please ring to confirm this before you place your order.

Delivery Costs

Delivery costs vary from product to product. Appliances are priced per item, and all other products are priced on value. Delivery prices are detailed on each product page and will be calculated in your shopping basket.